Right of withdrawal & withdrawal form

Cancellation policy

Private consumers have the following right of withdrawal:

Right of withdrawal

You have the right to cancel this contract within 14 days without giving any reason.

The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

In order to exercise your right of withdrawal, you must send us (Kurt Hüttinger GmbH & Co. KG, Mittelbügweg 90, 90571 Schwaig bei Nürnberg, info@luftklar.de) of your decision to revoke this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We will bear the costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to your handling the goods in a way that is not necessary for testing the quality, characteristics and functioning of the goods.

For goods that cannot be returned normally by post due to their nature and that are marked as such in the invoice as "bulky goods", the following applies: We will collect the goods.

For all other goods, we may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract to Kurt Hüttinger GmbH & Co. KG, Mittelbügweg 90, 90571 Schwaig bei Nürnberg. The time limit shall be deemed to have been observed if you send off the goods before the expiry of the 14-day period.

The right of withdrawal does not apply to the following contracts:

  • Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
  • Contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
  • Contracts for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature.

Sample cancellation form

If you wish to revoke the contract, please complete this form and return it to:

Kurt Hüttinger GmbH & Co. KG
Mittelbügweg 90
90571 Schwaig near Nuremberg
E-Mail: info@luftklar.de

I/we hereby revoke the contract concluded by me/us for the purchase of the following goods:

Name of consumer(s):

Address of consumer(s):